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This work is more art than science
O'Connell, M. 1988. The Gift of Hospitality: Opening the Doors of Community Life to People with Disabilities. Centre for Urban Affairs and Policy Research. North-western University. Illinois. - 
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“It’s been an invaluable experience. Hearing the person's story and then having some pretty open discussion about how our lives can be different has given me hope”.
~ Comment from participant at a Sunday afternoon workshop